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Term and Conditions


– Custom Distributors will ship orders within two business days of the purchase order. Expedited shipping is available. Please let your sales representative know how quickly you need your order as shipping costs will be adjusted accordingly.

Opening an Account

– Setting up an account is a simple process that begins with completing a Custom Distributors Credit Application. You can access a copy of the application by clicking here or contacting the office at 877-928-7866. Please email or fax back all completed applications. Your application will be reviewed and processed within three business days of receipt. You will then be contacted to either notify you that your account has been successfully activated, or to notify you the application is still being reviewed pending additional information.

Product Returns

– It is the customer’s responsibility to inspect each shipment as it is received. Any damage or other discrepancies must be reported immediately in order to expedite the process. Each incident is handled on a case by case basis. Custom Distributors waives all liability in determining end-use and suitability of the products purchased and directs this responsibility to the customer.


– Custom Distributors’ warranty, which is applicable to all of its products, extends only to the replacement of faulty items. The customer is responsible for determining the suitability and end-use of the product’s application.


– Pricing will vary depending on volumes and usage. All quotes will be given F.O.B. Duarte, CA, unless otherwise requested. Prices are subject to change without notice.